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Anne, Malabar

October 14, 2022

Fantastic service. Outstanding customer service.

0455 793 738

info@sydneypetdoors.com.au

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Google Rating

5.0

Based on 224 reviews

Sydney Pet Doors

5.0

review us on See all reviews

Lynne Anderson

Friendly, professional and did a fantastic job on our dog door!

Evan Clements

Clay was great. Professional, on time, excellent communication, fast and reliable. Would recommend highly.

Suzi D

Absolutely thrilled with the service. Can't speak more highly of Clay and the team. Installation was quick, extremely efficient, and left zero mess. Landlord loves it, I've already recommended him to them as well.Awesome job guys!

Akash Verma

Clay had excellent communication and did an amazing job. Really happy and so is my pup

Rene Bligh

Clay made it quick and simple to have our pet door put in. From the first measure and free quote to install two weeks later. All our fur babies have taken to it with ease. We are very happy with it.

Ross Upton

Chris Durante

Excellent service. On time. 5 star communication. Even adjusted the adjacent sliding doors for me. Can highly recommend.

David White

February 2024 - Awesome service and execution on a tricky custom job. Could not be happier - Clay installed Large metal la Luna door into 6mm Perspex sheet that I had dropped into screen door channels. Cleverly sorted clearances, fastening as well as fly screen tensions and had everything working perfectly. Looks like part of the build! Could not recommend this company and Clay more highly. Could not believe I was thinking about doing this myself. David White

margo parrinelli

We're very happy with the whole process, from communication ordering the pet door to the installation. Fast, friendly and efficient service.

Georgie Garden

Kathryn O'Brien

Thank you Clay and Rhyse for the best job ever on our pet door. A challenging job through double glaced glass, heavy lifting and patience. I truly appreciate the time and expertise you provided the job. True blessings to you both and thank you.

michael christopher

Highly recommend,prompt and professional service!!

Melissa Khatziagelis

Fantastic communication and service. Would definitely do business with Clay & Reece again.

Lisa Rickard

I highly recommend Clay, Rhys and the team from Sydney Pet Doors! They are Professional, Friendly, Knowledgeable and absolutely amazing with dogs! Clay took the time to advise me on the best product to suit our puppy and the look of our house! Communication was outstanding, installation was quick and efficient and the boys were amazing with my puppy Hugo! Hugo loves his new door and we couldn’t be happier with the end product! Thanks guys! Would not hesitate in recommending you to anyone needing a pet door!

Miriam Macfie

First class professionalism, first class customer service, I could not fault Clay and his Team in their timeliness, availability, customer service, installation, product quality, cleanliness, and cost. They ticked all my boxes and met all my expectations and beyond. Well done Clay and Team !!

Y Th

Clay and Reece were both professional, friendly, efficient and communicated well. Will use again if we move into a different house, and recommend to others. Thanks guys 🐶

Omid E

Our puppy loves the pet door, thanks.

Jason Persson

I was very happy with the service provided. The door was installed quickly and looks great.I was also happy with how well they communicated with me and kept me in the loop.

simon jebb

Hi, couldn't have got better service if we tried. Punctual and a service with a smile. All questions answered, Clay and Reece did a fantastic job. Highly recommend.

Brent Maxwell

These guys are the best. I called 5 different places and although I found a slightly cheaper price with one of them, these guys came across far more professionally and friendlier than anyone else.They were so nice, fast and did a great job with the installation. Highly recommended!

Michael Safi

we had 2 pe doors installed from Sydney Pet doors one on our security screen door for summer and one on the sliding glass door for winter. They are so professional in what they do they are very neat and precise on their installation and no mess is left when they complete the work. Their product is second to none and the people you deal with are so courteous, friendly, polite and knowledgeable I highly recommend them to any one who wants a doggy door supplied and installed you will not be disappointed.

Jess Hunt

Christina Chang

Great service, quality and professionalism from start to finish. Clay was extremely knowledgeable and helped me choose an ideal product for my apartment and puppy. He was extremely patient and answered my many questions. Extra points for delivering earlier than expected. Would recommend and use them again.

Jack Alley

There is a reason they have 5 stars on google. They are very professional on the phone and will answer any questions or concerns you may have. They also helped us rotate the back door at our request for a reasonable price in the middle of a hot day. Thanks again guys.

Kristyn Ohandja

Great service, lovely professional installation. Very happy customer.

Natasha Guthrie

We had a medium sized pet door installed into one of the glass panes of a French door and are very impressed with the service! It was installed a few days after my initial phone call, cheaper than the rest and the guy did a great, quick and tidy job with installation. Highly recommend!

Luke Hutchison

Excellent service and great job. Very professional and would highly recommend. The new clear dog door looks amazing.

Andrew Chittams

Very helpful, and gave me great advice regarding pet door

Daniel Wedgwood

Good service and communication. Thanks.

Holly Boal

Great customer service, excellent installation service great product.Installer even spent time at end to help train our puppy how to use! Highly recommended

Chris Quinn

Great service from Clay and Reese - very prompt to call back after I initiated an online enquiry (Clay called me 5 minutes later), followed by an onsite quote (and subsequent booking) same day within a few hours, followed by prompt installation once ready. Clay and Reese are lovely people to deal with, hard working and honest. Our 2 whippets loved them too. They deserve every success.

Sally Kelly

jennn (jennn)

Happy customer here! They have a quick response time and amazing communication. They made the experience quick and easy, and even stayed a bit longer to explain how to use the doggy dog to our puppy! Highly recommended!!

Harry Boyadjian

Such a great experience with Sydney Pet Doors from the initial phone call, to quoting to installation. So friendly, up front and easy going.Customer Service: 5 StarsProfessionalism: 5 StarsQuality of work: 5 StarsCommunication: 5 StarsOverall nice bunch of blokes with genuine love of their job: 10 stars!I can't recommend these guys enough!

Amanda Finadri

Really happy with overall service and install!We attempted to do our own dog doors on the cheap from Bunnings, thought it’d be easy however I ended up destroying the mesh and the dog door was flimsy!After replacing the fly screen mesh it was a smarter idea to get someone who does it full time!!Phoned & left a message with Sydney Pet Doors and received a call back within a few minutes!!Very friendly service with the initial call, followed with an install date within the week!Installer gave two notifications of his pending arrival which allowed me the time to get home just in time.He was on time and again super friendly and accommodating.Service install was super fast and we were stoked with the workmanship of both dog doors!Really, REALLY happy that we had our large dog doors supplied and installed by Sydney Pet Doors.Total fuss free, fast with no stress!!! Should have called them first!!!

Shane Kingsbury

Clay & Reese did such a great job with our dog door. So quick, efficient and professional. Highly recommend!

Grace Pearce

Clay did an amazing job. I cannot recommend this business more!Extremely knowledgeable and personable.

Jess Horton

I had Sydney Pet Doors install a pet door to my apartment balcony today, and the service was wonderful. I have had three other companies come out to say ‘it can’t be done,’ because I have wood panel mouldings where I wanted it installed, but my technician today (Reece I believe) knew exactly what to do and explained everything before the installation. No home owner is very keen on having holes punched in walls, so I have to say, having someone explain in detail what will happen and what it will look like first really puts you at ease. Overall, the price was very reasonable, everything was included, including clean-up, and the technician was super friendly. As someone who has contacted various pet door installation companies across Sydney, I can confidently recommend these guys. Now just train my stubborn Westie to use it!

Tilly Swift

We're very pleased with the quality of work and outcome from Clay and Rhys with our pet door. They were very quick to respond to all messages and were very easy to deal with. It took approximately 30 minutes to train our dog to start using it with the help of treats.

Erin Hurst

So happy with our new door. Clay was fantastic and the process was smooth and easy from start to finish. Can't recommend them enough.

Clayton Tchakalian

Would recommend Sydney Pet Doors to anyone looking for a doggy door. Clay did a great job installing ours through both a security screen door and a standard external door. Great service, great price. Dog is happy and so are we!!

Azusa Takeuchi

Clay and Reece from Sydney Pet Doors were absolutely amazing throughout the whole process. We initially and foolishly went with another pet door company, who were not as friendly nor professional, very slow and eventually cancelled on us after smashing the glass door into million pieces during the installation. They were more expensive also. If anyone is considering a pet door, Sydney Pet Doors is the way to go! We can't recommend them enough!!

Carol Muscara

Fast, reliable and well priced.From the phone enquiry to the installation. We were very impressed with the friendless, knowledge and prompt service received. Not to forget that our Pup absolutely loved the pats, hugs and kisses received. Would definitely recommend.

Emmaline Finch

So happy with the job done.Really great service. And cheapest price i could findHighly recommend

Anthony

We were real happy with the work Clay did for us. He was our cheapest quote and by far the best tradesman we've had at our place. Can't fault the experience we had, all round good bloke. Definately recommend

Ben Oakley

Without a doubt the best tradesman experience I've ever had! Professional, experienced, friendly clean, communicative and fast.Special thanks to Clay!If you're in need of a pet door then call Sydney Pet Doors!!

Alexander Brown

Clay was great to deal with - we had a fairly custom and difficult job which had the potential to be hugely expensive. Clays guidance and experience meant we got it done efficiently, and neatly. Really happy with the end product and most importantly the dogs can now easily get in and out!

Carl Hubbers

Excellent advice on the right pet door for our dog and door type. Fast and friendly service. Reasonable price. Very happy.

Janelle Brown

Pleasant and professional service from Clay.

Peter Harris

Guys we’re right on time when stated and pleasant to talk to. Very knowledgeable and helpful. Only reason 4 and not 5 stars is because the estimated delivery and install date was 2 weeks from payment and it took 4 to finally happen!! I believe it was the suppliers fault and not theirs…Thanks guys for getting this installed asap…

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