Great experience where Clay was able to suggest an alternative to what I though was needed, that was not only better, but also cheaper and better for our little Poochon. Thanks, and definitely recommend
There’s a reason Clay from Sydney Pet Doors has so many 5 star reviews. He’s 100% professional from the time you first speak with him til the conclusion of the job. He clearly explained the options and price over the phone. Booked the installation for a couple of days later, sent text messages the day before, and on the morning with when he would arrive. The installation was quick, there was no mess, and we could pay by card via his phone with a receipt sent by text. We can wholeheartedly recommend Clay to you.
Easy and seamless booking process. Excellent customer service: Clay was friendly, knowledgeable and very efficient. The installation process was efficient, clean, and done with care, ensuring a proper fit for the pet door.
Clay arrived spot on time, today.Such a lovely, professional young man he is! My nearly two year old toy poodle, Calvin, is getting used to it and, I am sure by the weekend will have the hang of it. I had it put in my back sliding security door. The price was very reasonable also. I would recommend to Santina to get one installed. Thanks Clay!
Excellent service. Clay did a great job. Very impressed with the product. Our Annie is 8 weeks and learnt to operate the door the day it was installed.
Clay and the team at Pet Doors were incredibly responsive and professional throughout the whole experience. We are very happy with the dog door, thank you.
I am very happy with the level of service provided by Clay from Sydney Pet Doors. My pet door was installed within 24 hours of contact and he was helpful, friendly and cleaned up as well. My pet door looks great. Thank you Clay!
Clay is so easy to deal with. From booking, to getting updates and reminders of arrival time really helped as we were moving in on the day of installation. As we were reviewing the door’s ready for installation, I appreciated the advice to upgrade my mesh for longevity as this was my new forever home. The quality of the product is fabulous and i would absolutely recommend Thank you
Amazing experience. The service was excellent from the very first phone call. Crag was so professional and very good with my two poodles, especially the yappy toy poodle. I would recommend them to anyone. A bonus, the price we also great and there was no mess left.
I found Sydney Dog Doors through the Google search and compared to some other sites, they definitely stood out. Very professional looking and also plenty of good recommendations.
Clay came over to measure and we agreed on the door type and lead times.
Clay recommended and installed the round hole with square inner door as they were good for weather and bugler resistance. installed on time and the communication from Clay was always excellent and timely. First installer (not clay) accidentally broke the new glass and the existing glass (3000mmX 2100mmx10mm, Clay arranged to have another sheet of glass cut and installed in 2 weeks and secured our premises whilst we waited for the new glass./. Clay personally looked after the installation and everyone was happy … well, not everyone …
After the installation we discovered that our 15 year old dog just couldn’t get through the round plastic door that was inserted in the glass and so we had to revert back to the old square style door, which meant Clay had to cut another piece of glass, all at no cost.
Final door installation is brilliant and my old dog and not so old dog have freedom of access 24/7 that is a huge relief for us all, specially their bladders. Clay was absolutely brilliant … nothing was too much trouble, his c ustomer interactions are excellent and I thoughoughly recommend clay to give uni the best doors and a great price!, they definitely go the extra mile!
They put a doggie door in the lower glass panel - & dogs quickly got the hang of it. Great in this hot weather so they can go in and out as required. Good service, prompt, nice people to deal with
Clay was on time and was well prepped for the job. It was all done in half hour, including training my dog for it. I am very happy with their services and strongly recommend them to others as well. Thank you Sydney pet doors
Absolutely worth it ! Service is the best and product is great. Had no issues at all, they even went through to show me the different types of glass to work with. Highly highly recommend these guys.
Clay was great to deal with and made the whole process super easy, measured and installed in 2 weeks! He was honest and upfront with us about options for our extra tall dogs, and clearly cares about the comfort of the animals above anything else. The dogs are loving the new door and took to it within days. Very happy!
Clay did a fantastic job of installing a double doggy door through a glass door and flyscreen door for us recently. Highly professional, lovely guy to deal with. Look no further if you are in need of a doggy door installation!
Clay was really helpful, honest, and quick with getting our dog door set up in a particularly small frame. He said upfront that he wouldn’t take the job if he didn’t think the space was wide enough, but he got it done and the door is awesome
Before we had panel doggy door which took away half the entrance for 4 years. Then we had Clay came and he took the measurements and installed our dog door in our sliding door all within about 2weeks time We have an older sliding door which didn't slide well. Clay noticed the issues and fixed the door and the locking latch in the screen door also. He went above and beyond to make sure we had a door that was functional not only for our dog but the whole family. Thank you Clay from Sydney pet door.
I highly recommend Clay and his team at Sydney Pet Doors. I couldn't be happier with the cat door they installed and the service was fast and efficient at a reasonable price.
The Sydney Paws Pet Door team, friendly, efficient and informative about the various options. Alex even trained up our fur friend in how to use the door!
The Pet Door team did a fantastic job in fitting the doggy door to our slider. The 3 little ones are getting use to it. The tech installer, Clay was very professional and showed he cared about the puppies. Thanks for the great service. I'd recommend them to anyone.
Exceptional Dog Door Installation Service by Clay at Sydney Pet Doors
I recently had the pleasure of engaging Clay from Sydney Pet Doors to install a dog door at my residence, and I cannot speak highly enough of the service he provided.
From the outset, Clay impressed with his promptness in responding to my initial enquiry and scheduling a convenient call-out time. His professionalism was immediately evident as he arrived right on time, equipped and ready to assess the installation requirements.
What sets Clay apart is not just his technical expertise but also his exceptional customer service. He took the time to thoroughly explain the installation process, ensuring I was informed every step of the way. Moreover, Clay's knowledge of pet doors and their integration into various types of doors and walls was impressive, reflecting his years of experience in the field.
During the installation, Clay went above and beyond by noticing and fixing an issue with the screen door, that was unrelated to the dog door itself. This proactive approach and attention to detail underscore his commitment to ensuring a flawless outcome for his customers.
Overall, my experience with Clay from Sydney Pet Doors was outstanding. His professionalism, punctuality, expertise, and dedication to customer satisfaction make him a standout in his field. I would highly recommend Clay to anyone looking for a reliable and knowledgeable professional for pet door installations.
I highly recommend Sydney Pet Doors. Clay installed a cat flap in my glass sliding door in only 45 mins. Professional glazier, friendly and great service. I hope my cats like their door as much as I do.
