From our first contact, Clay was respectful and friendly. He also discussed options and sizes of pet doors for my 2 whippets. No matter what questions I asked, Clay didn't make me feel stupid. When it came to arranging for the installation of the dog doors, though Clay had already booked an overseas holiday with his family, he understood and empathised reasons why the doors needed to be installed on a specific day. He CHANGED his flight to install the 2 tandem dog doors for my 2 whippets. We are beyond grateful. 5 stars just aren't enough for someone like Clay. He deserves ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!
Clay was a pleasure to do business with. He was efficient, on time, and diligent, throughout the process of researching; commitment and installation of our Doggie Door.
Would highly recommend him to any prospective purchaser.
Sydney Pet doors have been fantastic since our rescue kitten was 3 months old - he’s now 13 years old and going strong… We’re only on our 3rd cat flap - brilliantly fitted into our floor to ceiling glass sliding doors. The 1st lasted an incredible 7 years, and Clay has fitted both the 2nd one (which lasted 5 1/2yrs) and just recently the 3rd one. The whole process has been super-efficient, fast and friendly. We - and the cat - are delighted. Thank you!
10/10 recommend Clay. This guy came in, connected with my dog, got the doggy door done in no time and then made the extra effort to teach my dog how to use it. Perfection.
Excellent, professional service. Efficient, tidy, cost effective and friendly. This is the second door we have done through Sydney Pet Doors five years apart and we would recommend them to anyone.
Great service: punctuality, effectiveness and he left everything clean. Bimbeta -my cat- will have to learn how to use it, but for sure it will be a good option for her independence and mine (her personal butler) 😉
Clay is awesome. Good communication, perfect workmanship, exceptional quality. It’s worth every cent to have my two dogs go in/out whenever they please. We installed 2 dog doors upstairs and downstairs. They look great. Now I can keep the door closed and keep the warmth in and flies out in summer. Brilliant job and Clay was so lovely to deal with. Highly recommend this company 🥰
Clay was fantastic! He came he measured and quoted us for two doggie doors to go in our glass slide doors. He told us it would be a couple of weeks, he was spot on. He kept us updated along the way and arrived when he said he would and fitted the both doors.. We would highly recommend Clay. Great work ethics, great bloke and bloody hard worker! Thanks Chris and Mandy
Very positive experience. Replaced broken cat flap door and unit to accomodate my new bigger puppy Very polite and friendly, efficient and clean worker Highly recommend them
My pet door came unhinged. They answered my phone late on a Friday evening and walked me through fixing it. Very happy with the product and even happier with the service!
Clay was great to deal with. Even though our timber bi-fold doors were hard to work with he did an outstanding job. Highly recommend Sydney Pet Doors. They are not only using best products but priced very well compared to competitors.
Such a delight to deal with! Clay called back within 10 minutes of my initial inquiry, and assisted me with my questions. A booking was made for the following week. Text messages of his arrival time are sent on the day and he arrived on time and the job done was exceptional. Very happy customer and highly recommend!
So happy we found sydney pet doors to install a dog door into our balcony sliding door. Prompt, friendly and professional service- and no mess left for me to clean up afterwards. Highly recommend.
Very happy Nice guy , good price protected the floor , job was done quick , cleaned up, explained how to use it . this is our 2nd time using them and will definitely use again and recommend 👌
Clay was great. Had good advice from the start and went above and beyond by removing the old screens for me, not just on the dog door glass but elsewhere as well. The door works so well and looks great. Highly recommend!!
Clay from Sydney Pet Doors did a fantastic job at a great price. He kept me informed, was punctual, polite, very friendly and an efficient and neat worker. I would happily recommend him to anyone and will definitely use again in need.
Great experience where Clay was able to suggest an alternative to what I though was needed, that was not only better, but also cheaper and better for our little Poochon. Thanks, and definitely recommend
There’s a reason Clay from Sydney Pet Doors has so many 5 star reviews. He’s 100% professional from the time you first speak with him til the conclusion of the job. He clearly explained the options and price over the phone. Booked the installation for a couple of days later, sent text messages the day before, and on the morning with when he would arrive. The installation was quick, there was no mess, and we could pay by card via his phone with a receipt sent by text. We can wholeheartedly recommend Clay to you.
Easy and seamless booking process. Excellent customer service: Clay was friendly, knowledgeable and very efficient. The installation process was efficient, clean, and done with care, ensuring a proper fit for the pet door.
